The requests that used to arrive as emails, handled by the employee directly.
A large share of an HR team’s day is spent answering questions the employee could answer themselves: what is my leave balance, where is last month’s payslip, how do I update my bank details.
Self-service gives every employee their own view — their records, their documents, their requests — with the same approval rules applied behind it. HR stops being the lookup service and keeps control of what can actually be changed.
A live walkthrough tailored to your statutory requirements, branch structure and team size — not a generic recording.